Customer Success AI
Phone & Calling
Make and receive calls straight from ScaleCRM.
No contracts. Cancel anytime. Setup in minutes.
Every call is automatically logged against the contact record, recorded for training and quality, and can trigger follow-up automations the moment it ends.
The problem
- Call history lives on someone's personal phone, not in the CRM
- No record of what was actually said on a sales call
- Missed calls don't trigger any follow-up at all
How ScaleCRM helps
- Click-to-call from any contact record
- Automatic call logging and recording
- Missed-call text-back so no lead goes silent
- Call outcome can trigger automated workflows
Live in minutes, not months
Create your account
Sign up and get access to Phone & Calling immediately — no lengthy setup call required.
Set it up for your business
Connect your calendar, numbers, and contacts, then customize Phone & Calling to match how you work.
Go live
Turn it on and let ScaleCRM start working — with everything logged back to your CRM automatically.
Related solutions
Frequently asked questions
What is ScaleCRM's Phone & Calling?
Every call is automatically logged against the contact record, recorded for training and quality, and can trigger follow-up automations the moment it ends.
How much does ScaleCRM cost?
ScaleCRM plans start at $47/month for the Starter plan, $147/month for Growth, and $247/month for the Agency plan. All plans are month-to-month with no long-term contract.
Does ScaleCRM integrate with the tools I already use?
Yes. ScaleCRM connects to popular calendar, payment, and marketing tools out of the box, plus open webhook and API access for custom connections, so switching doesn't mean starting from zero.
