Agencies: resell ScaleCRM under your own brand with the Agency plan.Learn moreAgencies: resell ScaleCRM under your own brand with the Agency plan.Learn moreAgencies: resell ScaleCRM under your own brand with the Agency plan.Learn moreAgencies: resell ScaleCRM under your own brand with the Agency plan.Learn more
SCALE CRM

AI Solutions

Conversation AI

One AI brain that handles chat, SMS, and social messages consistently.

No contracts. Cancel anytime. Setup in minutes.

Conversation AI reads incoming messages across chat, SMS, and social DMs, understands intent, and responds using your business's own knowledge base — keeping every channel consistent without writing separate scripts for each one.

The problem

  • Different channels get inconsistent, ad-hoc responses
  • Training staff to answer the same questions across every channel is repetitive
  • No single AI brain that understands your business across all conversations

How ScaleCRM helps

  • One AI knowledge base powering chat, SMS, and social replies
  • Consistent tone and answers across every channel
  • Learns from your existing FAQs, docs, and past conversations
  • Escalates to a human whenever confidence is low

Live in minutes, not months

1

Create your account

Sign up and get access to Conversation AI immediately — no lengthy setup call required.

2

Set it up for your business

Connect your calendar, numbers, and contacts, then customize Conversation AI to match how you work.

3

Go live

Turn it on and let ScaleCRM start working — with everything logged back to your CRM automatically.

Related solutions

Frequently asked questions

What is ScaleCRM's Conversation AI?

Conversation AI reads incoming messages across chat, SMS, and social DMs, understands intent, and responds using your business's own knowledge base — keeping every channel consistent without writing separate scripts for each one.

How much does ScaleCRM cost?

ScaleCRM plans start at $47/month for the Starter plan, $147/month for Growth, and $247/month for the Agency plan. All plans are month-to-month with no long-term contract.

Does ScaleCRM integrate with the tools I already use?

Yes. ScaleCRM connects to popular calendar, payment, and marketing tools out of the box, plus open webhook and API access for custom connections, so switching doesn't mean starting from zero.

Ready to see it in action?

Start your free trial today — no credit card required.