Customer Success AI
Inbox
Every conversation — call, text, email, DM — in one place.
No contracts. Cancel anytime. Setup in minutes.
The ScaleCRM Inbox merges every channel your leads and customers use to reach you into a single, searchable conversation view per contact.
The problem
- Conversation history scattered across email, phone, and social apps
- New team members lack prior conversation context visibility
- Conversations aren't connected to pipeline stage or deal value
How ScaleCRM helps
- Unified inbox spanning SMS, email, calls, chat, and social DMs
- Complete conversation history linked to contact records
- Team-wide visibility with assignment and internal notes
- Conversation activity feeds automatically into pipeline automation
Live in minutes, not months
Create your account
Sign up and get access to Inbox immediately — no lengthy setup call required.
Set it up for your business
Connect your calendar, numbers, and contacts, then customize Inbox to match how you work.
Go live
Turn it on and let ScaleCRM start working — with everything logged back to your CRM automatically.
Related solutions
Frequently asked questions
What is ScaleCRM's Inbox?
The ScaleCRM Inbox merges every channel your leads and customers use to reach you into a single, searchable conversation view per contact.
How much does ScaleCRM cost?
ScaleCRM plans start at $47/month for the Starter plan, $147/month for Growth, and $247/month for the Agency plan. All plans are month-to-month with no long-term contract.
Does ScaleCRM integrate with the tools I already use?
Yes. ScaleCRM connects to popular calendar, payment, and marketing tools out of the box, plus open webhook and API access for custom connections, so switching doesn't mean starting from zero.
